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Water Notice - IMPORTANT DO NOT DRINK OR DO NOT WASH - KILCLOON & SURROUNDING AREAS WATER NOTICE LIFTED - Kilcloon, Moygaddy, Killeany, Kilgraigue, Harristown, Brownstown, Ballynare, Butlerstown, Staffordstown, Brownrath, Blackhall Little, Waynestown, Harlockstown, Ballymacoll

Date Released: 09 February 2018

ORIGINAL NOTICE - 2PM, 7 FEB 2018

Notice issued on behalf of Irish Water:

 *** WATER NOTICE UPDATE 9th FEB, 9AM - DO NOT DRINK OR DO NOT WASH - KILCLOON AND SURROUNDS ***

Do not use/Do not wash notice for parts of Meath has been lifted

Irish Water would like to sincerely apologise for the inconvenience caused by this incident and thank customers for their patience in complying with this notice.

Irish Water can confirm that the do not drink, do not use for food preparation or do not wash notice has been lifted with immediate effect for all customers in Kilcloon, Moygaddy, Killeany, Kilgraigue, Harristown, Brownstown, Ballynare, Butlerstown, Staffordstown, Brownrath, Blackhall Little, Waynestown, Harlockstown, Ballymacoll in Co Meath.

Chlorine is an essential disinfectant, used around the world, which ensures that water is safe to drink. The levels of chlorine in the water may vary depending on the level of disinfection required. This can lead to odour issues on water that is safe to drink.

Irish Water was notified late on Monday night via email that customers were experiencing water quality issues. Irish Water then telephoned those customers on Tuesday and they reported a smell of chlorine from their water but they did not point to any other ill effects. Irish Water then started a process to get the water in the affected areas sampled. By the time we had the results of the sampling on Wednesday morning, which showed unacceptably elevated chlorine levels, Irish Water had received calls from a small number of customers who said they were feeling unwell. By this point Irish Water had consulted with the HSE and on their advice we put a notice on advising customers not to use the water for drinking, food preparation or washing. By 2pm on Wednesday Irish Water had bottled water on site at Kilcloon School and Church for public distribution and this location was replenished and supplemented by bulk water containers.

Irish Water then worked with Meath County Council to carry out a programme of flushing on the network to return the chlorine levels to the correct drinking water standards. We liaised continually with the HSE to keep them informed of our on-going sampling results.

It was only when the HSE was fully confident that the water was once again safe to use that they advised us to lift the notice.

Our investigations have indicated that an operational failure on a chlorine booster caused a very gradual over-chlorination of the water. This over-chlorination built gradually to the point where customers could smell the excess and told us that they were feeling unwell.

Irish Water would like to sincerely apologise for the inconvenience caused by this incident and thank customers for their patience in complying with this notice. Any customers with any health concerns should please contact their GP. We are grateful to those customers who contacted us and would like to remind all customers that if they ever have queries about their water quality our call centre can be contacted on 1850 278 278 is open 24 hours a day, seven days a week.

 

*** WATER NOTICE UPDATE 7 FEB, 5PM - DO NOT DRINK OR DO NOT WASH - KILCLOON AND SURROUNDS ***

On behalf of Irish Water:

Customers must not drink the water, use if for food preparation or wash in the water until further notice. We will continue to keep customers updated on this incident. Customers are advised to draw down water from attic/storage tank, customers should flush toilets or run bathroom taps intermittently, as tanks re-fill chlorine levels in storage tank will return to normal.

The HSE advises that the water from this supply is unsafe to:
• Consume for drinking;
• Use in connection with food preparation; and
• Use for personal hygiene, including brushing teeth and bathing.
• All prepared drinks, foods, ice cubes and baby foods which contain water from the network should be discarded.

In the interest of Public Health, it is advised that all users (i.e. domestic and commercial) on the affected scheme should not use tap water until further notice except for:
• Flushing of toilets; and
• Flushing of internal house plumbing systems.

Bottled water will continue to be available for collection from the Kilcloon Church and Kilcloon School today. Manned water tankers will be in place from 5.30pm today at the Kilcloon Church and Kilcloon School and will remain in place until tomorrow afternoon (8 Feb). Customers are reminded to use their own containers when taking water from the tankers and to boil water before consumption as a precautionary measure.

Irish Water apologises for the inconvenience caused by the imposition of this do not drink and do not wash notice and thanks our customers for their patience while we work to remove the notice as quickly as possible. If customers have any health concerns we advise you to contact your GP for advice.

We are flushing the network to remove the high chlorine levels. We are working closely Meath County Council and the HSE to monitor the supply and lift the notice as quickly as possible.

For more information and additional advice, please call our 24-hour customer care line at 1850 278 278 or on Twitter @IWCare or visit visit http://wtr.ie/2nO1XRW

 Map of affected areas: https://www.water.ie/news/do-not-drink-or-do-not-wa/Kilcloon-WUHC-Map-2.pdf  

 

**Update 7th Feb 3.45pm - Water Tankers will be available at Kilcloon Church and Kilcloon School and will remain in place until tomorrow afternoon 8th February. Customers are advised to bring their own containers. ** 

 

 

Do not drink or do not wash notice in place for all customers in  Kilcloon, Moygaddy, Killeany, Kilgraigue, Harristown, Brownstown, Ballynare, Butlerstown, Staffordstown, Brownrath, Blackhall Little, Waynestown, Harlockstown, Ballymacoll in Co. Meath with immediate affect

 

On the advice of the HSE, Irish Water has imposed a do not drink and do not wash notice for customers in Kilcloon, Moygaddy, Killeany, Kilgraigue, Harristown, Brownstown, Ballynare, Butlerstown, Staffordstown, Brownrath, Blackhall Little, Waynestown, Harlockstown, Ballymacoll  in Co. Meath with immediate effect due to increased chlorine levels in the water supply. Following sampling it was detected that the chlorine levels were elevated in the areas.

 

Customers must not drink the water or wash in the water until further notice but we expect that the issue will be resolved later tonight. We will provide further updates on this throughout the day. Customers are also advised to draw down the water in their attic tanks to flush out their internal plumbing system.

 

Update 7th Feb 3.45pm - Water Tankers will be available at Kilcloon Church and Kilcloon School and will remain in place until tomorrow afternoon 8th February. Customers are advised to bring their own containers.   Map of affected areas: https://www.water.ie/news/do-not-drink-or-do-not-wa/Kilcloon-WUHC-Map-2.pdf 

Leaflets advising customers of the do not drink and do not wash notice will be hand delivered to properties in the impacted area.

 

Irish Water apologises for the inconvenience caused by the imposition of this do not drink and do not wash notice and thanks our customers for their patience while we work to remove the notice as quickly as possible. 

 

We are flushing the network to remove the high chlorine levels. We working closely with Meath County Council and the HSE to monitor the supply and lift the notice as quickly as possible.

 

For more information and additional advice, please call Irish Water Customer Care Line at 1850 278 278. 

For further updates on this notice visit http://wtr.ie/2nO1XRW

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