Update on Meath County Council Services
(Sunday, March 29, 2020 – Update 5.30pm)
Meath County Council confirms that following the announcement by An Taoiseach, Leo Varadkar T.D. on Friday, March 27, all of its offices are now closed to the public with immediate effect and will remain closed until further notice.
The Council has reviewed its essential services in line with Government policy and the objectives of the new public health measures. A number of our staff continue to work from home and ensure that service levels continue, while frontline and essential staff will deliver public services, some of which will be restricted in nature.
This is the current situation:
The Council is advising customers not call to the offices for any reason as they will not be able to gain access. Anyone wishing to transact business can do so by telephone (046 9097000) or email: email@example.com
The Customer Services team will continue to be available to take calls during normal working hours, Monday – Friday, 9am-5pm. Given we are operating essential emergency services only we will not be in a position to deal with all routine enquiries. While we will endeavour to deal with all calls, priority will be given to emergency calls and calls to the Covid 19 support line (details below).
The out of hours emergency line (1890 445 335) will also operate as usual.
Face to face meetings with staff cannot be accommodated other than to deal with emergency situations and subject to social distancing requirements.
The scheduled Monthly meeting of the Council, planned for Monday, April 6th, has been cancelled.
Commercial Rates Deferment
Meath County Council in line with the recent Government announcement will be deferring rates payments for the most immediately impacted businesses primarily in the retail, hospitality, leisure and childcare sectors for a period of three months until the end of May.
To arrange for deferral please contact firstname.lastname@example.org or contact your Rates Account Manager.
Businesses that can continue to pay their outstanding local authority rates should continue to do so in the normal way.
The Motor Tax Counter (in Buvinda House) is closed. Motor Tax renewals should be done on-line: www.motortax.ie
The Housing Department will continue to provide a range of serves, but prioritising emergency issues.
Maintenance is being dealt with on an emergency response basis only.
Homeless services can be accessed through the regular customer service channels during office hours. The out of hours number will operate as normal
Social Housing and HAP Applications
Social Housing and Housing Assistance Payment applications will be accepted by post or through the post box at Buvinda. Urgent applications will be prioritised for processing.
Planning and other applications can only be accepted in the post boxes outside the building, there will be no facility to lodge applications at the public counters, until further advised.
Under an agreement with Irish Water, our staff continue to provide a full service in terms of water supply, wastewater treatment, maintenance of the system.
Parks and Playgrounds
Please be advised that all playgrounds are closed and should no longer be used by the public. This also applies to outdoor gym equipment.
In terms of public amenity sites, the Council is facilitating pedestrian access only. This includes the prevention of vehicular access onto beaches, to comply with the requirement to restrict movement to within 2km of your home address.
Blackwater Park will remain closed, following its closure by An Garda Síochána on Thursday.
Meath County Council has placed signage at a number of parks and public amenity areas advising of the need to adhere to physical distancing. The Council also advises that pathways in some amenity areas are now one-way only for pedestrians, to help comply with the physical distancing guidelines.
Waste Collection and Recycling Facilities
The Recycling Centres continue to remain open but operate with restrictions to enable compliance with social distancing requirements.
We will work with the waste operators in the County to ensure that a full waste collection service is maintained.
The Meath County Council Dog Shelter is closed to the public. Only emergency surrenders will be considered following consultation with staff by phone. In such cases please contact the dog shelter to discuss: Greenpark Kennels - Tel: 087 097 3911
The Kells Pool will be closed until further notice. The Navan and Trim Pools and leisure centres, operated by Aura, are also closed.
Covid-19 Support Line
The Council has established a new community support line to assist older or vulnerable people who are recommended to cocoon and remain in their homes during this current period of the emergency. If you are one of these people and you need assistance with practical matters such as: collecting medical and food supplies, need transport to attend a medical appointment or another need, please contact our free-phone number: 1800 808 809 between 9am-5pm. The line is a seven day service and is operational from Monday, March 30th.
This service is being provided at county level in cooperation with a number of public agencies, NGOs, local groups, sports clubs and others.
The Unity Centre, Windtown, Navan is closed.
In line with the Government’s recommendations, all Library Branches in the county are closed until further notice. This decision is in line with the national recommendations for all public libraries. We will continue to operate our online services.
Roads and Transport
Roads and Public Lighting
We will continue to respond to emergency maintenance issues and maintain the winter maintenance and road gritting programme, if required. Please report any faults with public lighting and traffic lights and we’ll endeavour to repair as quickly as possible.
Our Parking Wardens will remain on the streets to prevent illegal parking, such an unauthorised use of loading bays, disabled parking places and moving cars that obstruct the free flow of traffic. The intention is to ensure that people can access essential services, as easily as possible.
We will endeavour to keep you informed of any further changes in how we deliver services to you.
HSE social distancing guidelines: http://bit.ly/2QmuU6I
Stay safe, stay informed and please follow the official advice.