Updates on Meath County Council Services in relation to COVID-19 Safety Measures

Updates on Meath County Council Services in relation to COVID-19 Safety Measures

Severe

We are implementing Government  /  HSE guidelines in relation to Covid-19 safety measures. Please scroll down to view latest updates below.

COVID19 Community Response

Update on Meath County Council Services

(Thursday, October 22, 2020 – Update 11am)

 

The decision of Government to move the entire county to Level 5 will have some impact on the services that we provide to you. As a provider of essential services, the offices of Meath County Council remain open. However, how we deliver some services will change and we are seeking customers’ cooperation in implementing these. Also, some services will not operate under the current level of restrictions. The key changes are set out below:

 

In line with current public health guidance on remote working, an appointments based service will be in operation, whilst we encourage customers to conduct business online, by phone or email where possible.

 

Meath County Council will keep its level of service provision under review and will endeavour to keep you informed of changes and what they mean for you.

 

Public Counters

We will be operating a restricted service at our public counters. Customers are recommended to conduct their business online where possible and if not to make an appointment to meet with one of our Customer Service Team.

 

For general queries we ask that you phone (046 9097000) or email: customerservice@meathcoco.ieand avoid physically calling to our offices, unless strictly necessary.

 

Service

Opening Hours – Monday to Friday

Customer Service Counters (Buvinda House)

 By Appointment – call 046-9097000 or email

Cash Desk  (Buvinda House)

 Open for Payments

Planning Counter (Buvinda House)

 9am-1pm (queuing system in place)

Motor Tax

Online or by appointment in exceptional cases

Municipal Civic Offices

 Closed

 

Motor Tax

Motor Tax renewals should, in the first instance, be done on-line: www.motortax.ie  Alternatively you may post your completed application form and supporting documentation, if required, to Meath Motor Tax, Meath County Council, Buvinda House, Dublin Road, Navan, Co. Meath, C15 Y291 (please note that it is not advisable to send cash in the post, payment by debit / credit card, cheque, postal order or bank draft is preferable). Cheques, postal orders, or bank drafts should be made payable to Meath County Council or Meath Motor Tax.

 

The Motor Tax Counter (in Buvinda House) will operate an appointment service for exceptional cases. For an appointment: Call 046-9097000 or email motortax@meathcoco.ie

 

Please note that motor tax renewal forms are available at www.motortax.ie  Forms may also be available at your local Garda station.

 

Planning Services

Any member of the public wishing to view a current planning file is advised in the first instance to do so online at: https://www.meath.ie/council/council-services/planning-and-building

 

Only in the event that they cannot, they should make a prior request with the Planning Department to view the file at the public counter in Buvinda House (the Council’s Headquarters), by calling: 046-909 7000 or email:planning@meathcoco.ie  (including File reference no.). Customers may have to wait and work with the measures in place to facilitate physical distancing and ensure customer and staff safety.

 

Planning applications and submissions can be made by hand. So that you do not have to wait, a dedicated post box will be located at reception. If you are unable to make payment by cheque, then please leave your contact details in the envelope and a staff member will contact you with regards to payment over the phone.

 

Public Consultations

Due to the closure of the Municipal District Offices the following public consultation and Part 8 documents will no longer be available for inspection at the Trim, Ashbourne, Duleek, Kells or Dunshaughlin Civic Offices:

  • Part 8 P8/20014 - Ratoath Pedestrian and Cycling Scheme
  • Part 8 P8/20012 – N52 Grange to Clontail scheme
  • Part 8 P8/20013 – Nobber Fire Station
  • Ashbourne Town Appointed Stands (Taxi) Bye-Laws 2020 - Draft

 

All of these documents can be inspected at https://consult.meath.ie/ or inspected at the Planning Offices, Buvinda House, Dublin Road, Navan. Please make an appointment to do so.

 

Community Services

Covid-19 Support Line

The operation of the community support line continues.  The free-phone number is 1800 808 809 and it is available between the hours of 9am – 5pm, 7 days a week.

 

This service will be further developed for the Level 5 restrictions and details of this will be published at a later date.

 

Housing Services

The majority of Housing Department services are being provided at regular levels, whilst adhering to physical distancing requirements. All Housing assessments/appointments by Housing Officials, including Housing Officers, Settlement Officers and Social Worker,  will continue to be conducted by telephone, negating the need for customers to attend in person to Buvinda House.

 

Social Housing and HAP Applications

Social Housing and Housing Assistance Payment applications will be accepted by post or through the post box at Buvinda House (Council Headquarters). All applications continue to be processed.

 

Homeless Services

Homeless services can be accessed through the regular customer service channels during office hours. The out of hours number will operate as normal

 

Maintenance

Maintenance continues to be dealt with on an emergency response basis only.

 

Libraries

All library branches across the county will close under Level 5.

The Council’s library services will continue to operate its online services see: www.meathlibraries.ie

 

Swimming Pools

Kells Swimming Pool

This will be closed for the duration of the Level 5 restrictions.

                                                                     

Navan Swimming Pool - Aura Navan Leisure Centre

The swimming pool and gym will be closed for the duration of the Level 5 restrictions.

 

Aura Trim Leisure Centre

This will be closed for the duration of the Level 5 restrictions.

 

Other Services

All other services remain operational, with little impact on service level arising from the Level 5 restrictions.