Update on Meath County Council Services
(Wednesday, December 23, 2020 – Update 11am)
The decision of Government to move the entire county to Level 5 will have some impact on the services that we provide to you. As a provider of essential services, the offices of Meath County Council remain open. However, how we deliver some services will change and we are seeking customers’ co-operation in implementing these. Also, some services will not operate under the current level of restrictions. The key changes are set out below:
In line with current public health guidance on remote working, an appointments based service will be in operation, whilst we encourage customers to conduct business online, by phone or email where possible.
Meath County Council will keep its level of service provision under review and will endeavour to keep you informed of changes and what they mean for you.
We will be operating a restricted service at our public counters. Customers are recommended to conduct their business online where possible and if not to make an appointment to meet with one of our Customer Service Team.
For general queries we ask that you phone (046 9097000) or email: firstname.lastname@example.org and avoid physically calling to our offices, unless strictly necessary.
Service – Monday to Friday
Customer Service Counters (Buvinda House) - By Appointment – call 046-9097000 or email
Cash Desk (Buvinda House) - Open for Payments
Planning Counter (Buvinda House) - 9am-1pm (queuing system in place)
Motor Tax - Online or by appointment in exceptional cases
Municipal Civic Offices - Closed
Motor Tax renewals should, in the first instance, be done on-line: www.motortax.ie Alternatively you may post your completed application form and supporting documentation, if required, to Meath Motor Tax, Meath County Council, Buvinda House, Dublin Road, Navan, Co. Meath, C15 Y291 (please note that it is not advisable to send cash in the post, payment by debit / credit card, cheque, postal order or bank draft is preferable). Cheques, postal orders, or bank drafts should be made payable to Meath County Council or Meath Motor Tax.
The Motor Tax Counter (in Buvinda House) will operate an appointment service for exceptional cases. For an appointment: Call 046-9097000 or email email@example.com
Please note that motor tax renewal forms are available at www.motortax.ie Forms may also be available at your local Garda station.
Any member of the public wishing to view a current planning file is advised in the first instance to do so online at: https://www.meath.ie/council/council-services/planning-and-building
Only in the event that the online option does not provide the require service, a request can be made with the Planning Department to view the file at the public counter in Buvinda House (the Council’s Headquarters), by calling: 046-909 7000 or email: firstname.lastname@example.org (including File reference no.). Customers may have to wait and work with the measures in place to facilitate physical distancing and ensure customer and staff safety.
Planning applications and submissions can be made by hand. So that you do not have to wait, a dedicated post box will be located at reception. If you are unable to make payment by cheque, then please leave your contact details in the envelope and a staff member will contact you with regards to payment over the phone.
Covid-19 Support Line
The operation of the community support line continues. The free-phone number is 1800 808 809 and it is available between the hours of 9am – 5pm, 7 days a week.
The majority of Housing Department services are being provided at regular levels, whilst adhering to physical distancing requirements. All Housing assessments/appointments by Housing Officials, including Housing Officers, Settlement Officers and Social Worker, will continue to be conducted by telephone, negating the need for customers to attend in person to Buvinda House.
Social Housing and HAP Applications
Social Housing and Housing Assistance Payment applications will be accepted by post or through the post box at Buvinda House (Council Headquarters). All applications continue to be processed.
Homeless services can be accessed through the regular customer service channels during office hours. The out of hours number will operate as normal
Maintenance continues to be dealt with on an emergency response basis only.
All library branches across the county will close under Level 5 restrictions.
The Council’s library services will continue to operate its online services see: www.meathlibraries.ie
All other services remain operational, with little impact on service level arising from the Level 5 restrictions.