Updates on Meath County Council Services in relation to Covid 19 Safety Measures

Updates on Meath County Council Services in relation to Covid 19 Safety Measures

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We are implementing Government  /  HSE guidelines in relation to Covid-19 safety measures. Please scroll down to view latest updates below.

COVID19 Community Response

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Update on Meath County Council Services

From Tuesday 3rd August 2021

 

 

Public Counters

The Public Counter Service ( Buvinda House) is open from Tuesday, 03rd August 2021 onwards, from 9.00 a.m. to 5.00 p.m. (Monday – Friday).

Please note that in order to comply with public health guidance, a number of measures such as restricting the number of customers who may enter the building at any one time will be in operation. Please be aware that if you choose to avail of the public counter service you may experience longer than normal queuing time and we thank you in advance for your cooperation in assisting with these arrangements. 

For general queries we ask that you phone (046 9097000) or email: customerservice@meathcoco.ie and avoid physically calling to our offices, unless necessary.

 

 

Service – Monday to Friday

Customer Service Counters (Buvinda House) -  open from Tuesday, 03rd August 2021 onwards, from 9.00 a.m. to 5.00 p.m .(Monday – Friday).

Cash Desk  (Buvinda House) - open for Payments from Tuesday, 03rd August 2021 onwards, from 9.00 a.m. to 1.00 p.m and 2.00pm to 5.00pm. (Monday – Friday).

Planning Counter (Buvinda House) – open from 9am-1pm (queuing system in place) (no change)

Motor Tax - open from Tuesday, 03rd August 2021 onwards from 9.00 a.m. to 1.00 p.m. (Monday – Friday).

Municipal Civic Offices - open from Tuesday, 03rd August 2021 onwards, from 9.00 a.m. to 1.00 p.m and 2.00pm to 5.00pm. (Monday – Friday).

 

 

Motor Tax

The Motor Taxation Public Counter Service (in Buvinda House) is open from Tuesday, 03rd August 2021 onwards, from 9.00 a.m. – 1.00 p.m. (Monday – Friday).

Please note that in order to comply with public health guidance, a number of measures such as restricting the number of customers who may enter the building at any one time will be in operation. There will be a limited number of public counter windows open (maximum 2) in order to ensure our staff can comply with social distancing measures. Please be aware that if you choose to avail of the public counter service you may experience longer than normal queuing time and we thank you in advance for your cooperation in assisting with these arrangements.

To avoid delays in service we strongly advise customers to continue to renew your motor tax online at www.motortax.ie (the PIN is the last 6 digits of the serial number on the front page the Vehicle Registration Certificate - VRC).

Customers who have not got access to their VRC, do not have their reminder or have lost their reminder can go online and use the Pin Retrieval Service

You must contact the Department of Transport for any online related queries:

Department of Transport
Shannon
Co.Clare

Phone No : 0818 411 412

Email: Motortax@transport.gov.ie

Motor Tax Applications can also be posted to:

Address:
Meath Motor Taxation,
Buvinda house, Dublin Road
Navan, County Meath
C15 Y291

Please note that it is not advisable to send cash in the post, payment by debit / credit card, cheque, postal order or bank draft is preferable. Cheques, postal orders, or bank drafts should be made payable to Meath County Council or Meath Motor Tax

Location:   http://bit.ly/MeathMotorTax

Email: motortax@meathcoco.ie

 

 

Planning Services

Any member of the public wishing to view a current planning file is advised in the first instance to do so online at: https://www.meath.ie/council/council-services/planning-and-building

 

Only in the event that the online option does not provide the require service, a request can be made with the Planning Department to view the file at the public counter in Buvinda House (the Council’s Headquarters), by calling: 046-909 7000 or email: planning@meathcoco.ie  (including File reference no.). Customers may have to wait and work with the measures in place to facilitate physical distancing and ensure customer and staff safety.

 

Planning applications and submissions can be made by hand. So that you do not have to wait, a dedicated post box will be located at reception. If you are unable to make payment by cheque, then please leave your contact details in the envelope and a staff member will contact you with regards to payment over the phone.

 

 

Community Services

Covid-19 Support Line

The operation of the community support line continues.  The free-phone number is 1800 808 809 and it is available between the hours of 9am – 5pm, 7 days a week.

 

 

Housing Services

The majority of Housing Department services are being provided at regular levels, whilst adhering to physical distancing requirements. All Housing assessments/appointments by Housing Officials, including Housing Officers, Settlement Officers and Social Worker,  will continue to be conducted by telephone, negating the need for customers to attend in person to Buvinda House.

 

Social Housing and HAP Applications

Social Housing and Housing Assistance Payment applications will be accepted by post or through the post box at Buvinda House (Council Headquarters). All applications continue to be processed.

 

Homeless Services

Homeless services can be accessed through the regular customer service channels during office hours. The out of hours number will operate as normal

 

Maintenance

Maintenance continues to be dealt with on an emergency response basis only.

 

 

Libraries

All library branches across the county, except Ráth Cairn, have re-opened since Monday 10th of March.  Our libraries are open for browsing and printing services only.  Other services will be re-introduced on a phased basis in line with government guidelines.

The Council’s library services will continue to operate its online services see: www.meathlibraries.ie

 

 

Other Services

All other services remain operational.