Get a Pin Number

Get a Pin Number

When you join the library you will be asked to give a PIN number.  You can choose what this will be. This is a four digit number that is unique to your library card.


Your PIN number will give you access to:

If you don’t have a PIN number then please contact your local branch to get one set up on your account.

If you have forgotten your PIN and you have provided your email address to the library when you joined then you can reset it. To do this 

  1. Go to the Encore login screen
  2. Click on Forget Your PIN or don't have one
  3. Enter your barcode and submit
  4. You will receive an email with a link to reset your PIN
  5. Click on the link and then follow the instructions.

Please note: PINs should be four digits.

If you don't have a PIN and you haven't given us your email address then you'll need to call into a branch and ask a member of staff to add your email address.